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Customer Service
At Hammacher Schlemmer we pride ourselves on superior customer service. In order to ensure your questions are answered and your comments are heard, we offer a simple process to contact us.
800-321-1484
Monday - Friday 8am - 11pm
Saturday 8am - 8pm
Sunday 9am - 8pm
CustomerService@hammacher.com
We'll strive to reply within 24 hours.
Hammacher Schlemmer
9180 LeSaint Dr.
Fairfield, OH 45014
Hammacher Rewards Customer Service
For inquiries regarding the Hammacher Rewards program please contact us by one of the following methods.
800-203-1405
Available 24/7
RewardsCustomerService
@HammacherRewards.com
We typically respond to emails and inquiries within 24 hours.
Hammacher Schlemmer Rewards
PO Box 290728
Wethersfield, CT 06129-0728
Corporate Gifts & Incentives
The gift specialists in our Corporate Sales department can assist you in finding the ideal products to fit any project and budget.
866-714-0530
Product Help
Our products are among the most unique, advanced, and unexpected in the world. If you have any questions about an item that you see on our website or in our catalog, either before or after you have made your purchase, it can almost always be answered by any one of our Technical Advisors.
Tech@hammacher.com
An advisor will reach out to you within 24 business hours.
Press Inquiries
Since 1848, Hammacher Schlemmer has enjoyed a wealth of media coverage ranging from print publications to TV talk shows. If you are interested in promoting, demonstrating, blogging, or video taping any of our products, please contact one of our Public Relations Specialists to learn more and begin the process.
Hammacher Schlemmer
9307 N. Milwaukee Ave.
Niles, IL 60714
Vendors, Manufacturers and Inventors
We invite all inventors who have a product in hand to contact us. Hammacher Schlemmer will always listen to those dreamers, explorers and philosophers who wish to improve the world one idea at a time.
Accessibility at Hammacher Schlemmer
Hammacher Schlemmer's goal is to offer a great customer experience. In defining a great customer experience for our customers with disabilities, we are committed to removing barriers and providing alternative ways to access our Customer Service Center.
Telecommunications Relay Services (TRS)
We accept calls made via Telecommunications Relay Service (TRS). This type of service allows for two-way communications for those with hearing or speech disabilities. This service is free and available 24 hours a day by dialing #711.
We also provide additional assistance for our customers with Visual Impairment or other disabilities. If you are visually impaired or if you have a different type of disability and you need assistance in accessing our website, please contact us by calling 1-800-395-7006 and asking for accessibility assistance.
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*Offer valid on orders over $99
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*Offer valid on orders over $99
